FREQUENTLY ASKED QUESTIONS
Before contacting the organisation, please have a look at the frequently asked questions and answers below. Because we are currently very busy with the final preparations, answering a question may take up to 3 days.

BUY TICKETS

1. I’m having problems buying my e-ticket/have not received a confirmation email. What should I do?

If you have problems purchasing or receiving an e-ticket, please fill out this contact form.

2. I have bought a ticket for the wrong day. What can I do now? Unfortunately we cannot take back e-tickets once they have been sold.

Unfortunately we cannot refund them. Changing e-tickets to another day is also not possible. You can try to give or sell the ticket to someone else.

3. I bought a ticket online, but do not have a printer. Can I scan my e-ticket from my phone?

Yes, your ticket can also be scanned from your phone.

4. I live in the centre of Groenlo, do I also need a ticket?

Residents of the city centre of Groenlo do not need a ticket – more information on entering and leaving the city centre can be found on the page information for city centre residents.

5. Can I use a PIN number at the cash register?

Yes, there are PIN-only cash registers. It is not possible to pay with contact money.

6. Can I pay with cash at the cash registers?
   No, there are only cash-only tills. Cash is not accepted.
7. Can I withdraw cash at the car park?

Unfortunately, it is not possible to pay with a PIN at the car park. At the car parks we don’t have €50, €100, €200 and €500 cash available. So please take this into account.

We advise visitors to buy their parking tickets as much in advance as possible through the webshop.

DURING THE BATTLE OF GROLLE

1. How much noise is made on the battlefield?

The cannons and muskets make a lot of noise when they are fired. It may therefore be desirable to provide earplugs. These will be for sale at the battlefield but also in the webshop when buying a ticket. Also take this into account if you are visiting the Battlefield with (young) children.

2. Dogs and the Battle of Grolle, do they go together?

We advise you not to bring your pet to the Battle of Grolle. Dogs can get upset by the loud bangs on the battlefield. In addition, it is undesirable for them to defecate on or near the goods, buildings or encampments. We would appreciate your understanding in this matter.

3. Where will the Battle of Grolle take place?

The battle itself will take place on the battlefield, about 10 minutes walk from the centre.

4. Is the Molenberg accessible?

Yes, the Molenberg can be reached via the Ruurloseweg-Ziekenhuisstraat.

5. What do I need to bear in mind if I visit the Battle of Grolle with my child(ren)?

Beware of loud bangs on the battlefield. This may frighten some children. Earplugs can be purchased at the battlefield and in the webshop.

Make sure your child has your mobile number with them. In case your child loses sight of you and is looking for you, the organisation can reach you quickly.

TO THE BATTLE OF GROLLE

1. Can I bring my car or bike into the centre?

During the event you have to park your car or bike outside the canal.

2. We are coming by car. Where can we park?

You drive towards Groenlo and follow the signs you see to the nearest parking location. It is not allowed to park at other locations than indicated. A shuttle bus runs every 15 minutes from our parking spots.

3. I am disabled, is de Slag accessible for me?

There is a disabled parking space at the Source in Groenlo. Its navigation address is Buitenschans 3. At the battlefield there are specific wheelchair spaces to witness the Battle. In the town centre there are wood chips on the street. Experiences from previous editions are that this causes no/ few problems for wheelchair users. We will do our best to make the event accessible to them as well.

PRESS

1. I am a photographer, can I photograph without any rights?

Yes, in principle this is allowed. However, we kindly ask you to send us an email after the event with a link to your online photo album containing (a selection) of your photos. Send these to pr@slagomgrolle.nl and please state whether we are allowed to use these photos free of rights in our communications.

2. Can I use drones to take aerial photographs?

No, this is strictly prohibited and we will report any violations immediately to the police. A drone pilot selected by the organisation has been granted exemption from this rule.

3. Can I use the Slag om Grolle logo in my communications?

No. If you wish to do so, please request this via pr@slagomgrolle.nl and clearly state what kind of message it is, what its purpose is and whether it is being used commercially.

4. I want to apply for a press pass, is that possible?

Yes, you can do so via this link. Two weeks before the Battle of the Grolle, applicants will be informed about the possibilities of applying for a press pass.

5. I would like to distribute flyers for my own event during the Battle of Grolle, is this allowed?

No, this is not allowed on the event site, the town centre, the Battlefield or on all car parks.